All Products Ship From The USA

US-flag

Ask a Technical Question:

Please note: We will answer all questions with regards to technical specifications of our units, pricing, wholesale inquiries, and shipping related questions immediately.

You can use the form below to send us a Technical Question.


Ask An Expert

User Jen Brothers Asked:

Hi.. I hope you can answer my question. I have a small hand router I use for carving in wood. It says it needs a DC power supply, and it is 60 Watts... I bought a 5A power supply, but it seems like it only works for a second, then the motor stops... What is wrong?? I tested the Power SUpply with something else, and it works..

Our Technician Answers:

Hi Jen, Thanks got your question. I know the problem. A DC motor has some special considerations when selecting a power supply. Your motor probably has a continuous use of 5A of 60 Watts, but that is only part of the picture. There is something else called peak power, which is the startup power necessary to get the motor running. The peak power is a lot more than the continuous use. When you press the button, for the motor to overcome resistance, and start turning, it usually pulls about 50% more power.. so for a 5A motor, up to 8A.. This happens for a second, then once it is spinning, it drops to continuous use power level. What is happening in your case is that the power supply has a shut-off circuit that protects the power supply... Once your load passes 5A, the power supply just shuts off... In order to fix this issue, you need a power supply that is larger than the peak power of your motor.. So if you are using a 60W motor at 12 Volts, you should order the 12V 8A, or even 10A power supply... Good Luck!

User Pedro Garcia Asked:

I am looking for AC adapter SA-48C for my Phantom chess player. Thank for your attention. Pedro

Our Technician Answers:

Hi Pedro... I can't answer based on a specific brand.. I need to know the Voltage and the Amperage of the device you want to power. Also, it would be good to see if it has a standard connector, or a non standard connector. Most 12V devices use a power supply with a 5.5mm x 2.5mm barrel connector..

User Johan Smelte Asked:

Can I use the standard 12v power supply in an outdoor environment such as pool side?

Our Technician Answers:

Hi John. The standard power supply comes with a sealed case, so a little splash will most likely not hurt it... but if it going to be in the rain all the time, and in an area of high humidity, I would recommend using the waterproof power supply available on out site. It can be in direct rain without an issue, and is also better for use in high humidity areas because it will not corrode... Let me know if you have any other questions.

User Jerry Gardner Asked:

I am trying to find a replacement AC adapter. It says LITEON Motorola part no.524475-25 Model PB-1320-01C-ROHS ReV01 Do you supply this? or an exact equivalent?

Our Technician Answers:

Hi Jerry. I am not allowed to answer a question about a specific brand (accept for companies such as Seagate that refers clients to us). In order to find the correct power supply, I recommend that you research the model number in google, and find the voltage and the amperage which you can match on our website. You can also check for this information on the old power supply if you still have it and it is broken, or on the back of the device that you are trying to power. As long as you match the Volts and Amps, you should habe no problem finding the correct power supply.

User SAMANTHA Asked:

i have a zoombox projector i need a 12.0 v dc power cord to run it. where can i find one? what amperage would i need?

Our Technician Answers:

Hi Samantha, You need to find out the voltage and the amp rating of your projector.. Looks like the voltage is known at 12 Volts, so you need to know the watts, or the Amp.. If all you find is the Watts, divide by 12, being the voltage, to find the Amp rating of the power supply you need... Also make sure that your device uses the standard connector, which is a barrel connector with a whole in the middle.. It should be about .5 CM wide.